How is private Health insurance controlled? - Buying Private Health Insurance

This is regulated by the Financial Services Authority (FSA) which controls the sale and administering of private health insurance.

From 2005, the FSA set out rules regarding the selling of health insurance to the general public which must be adhered to by insurance companies.

Insurance companies have to treat your personal information, especially your medical history in the strictest confidence.

Every insurer has their own complaints procedure in place which is regulated by the Financial Ombudsman Service. If you are not happy with your insurer or the way they have dealt with you then speak to them first of all to see if it can be resolved.

If not then your next port of call is the independent insurance ombudsman service which your insurer will have details of, and must give to you. This free service acts as an arbitration service who will resolve any disputes fairly and impartially.

Private Medical Insurance Guide:

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